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System Status

Server and System Status

NC041: Virtualmin Word-press updates

6 June 2026 23:32:09 +0000

You may have received an automated email from our web server informing you that updates are ready to be installed for Word-press. Normally we take care of these updates well within 24 hours (before another reminder goes out); however, this time, some clients are required to upgrade their version of PHP in order to install the Word-press update to version 7. The control panel does not give us the option of mass-upgrading PHP versions, so if you are using an older version of PHP then you have to log into the control panel to update your PHP version to 7.4 or higher, after which you can update Word-press.

In order to upgrade PHP for your server, please follow these instructions:

  1. Log into your control panel at https://web.niner.net:10000/
  2. If you have more than one website, select a domain from the drop-down list.
  3. When the page reloads, select Web Configuration -> PHP Options.
  4. On the right, in the main part of the page, select the latest (highest number) version of PHP to the right of “Default HTML directory”.
  5. Click the yellow (formerly green) Save button near the bottom of the page.
  6. The server will go through the process of making changes to the server for a few seconds.

Now you’re ready to update Word-press. Please go ahead and do so.

Major WordPress upgrade

19 January 2019 08:35:33 +0000

You may have received automated emails from the web server (NC031) control panel recently advising of the availability of an upgrade for WordPress to version 5.0.3. Normally your installation of WordPress (or NinerNet) would upgrade WordPress for you, but because this is a “major upgrade” — from version 4.x to version 5.x — the automated upgrade process is not activated by WordPress and we also will not automatically upgrade WordPress installations installed through the control panel.

However, as you are no doubt aware, WordPress advises that you should always be running the latest version, and this is standard advice for any software, especially Internet-facing software. In fact, most websites run by web applications (such as WordPress) that are hacked at some point are hacked because they’re running an out-of-date version.

As such we strongly recommend that you upgrade your installation of WordPress to the latest version as soon as possible.

The most straightforward way to do this is to log into your installation of WordPress and follow the instructions there to run the upgrade. Or you can do so through the web server control panel at Install Scripts -> Installed Scripts.

You may take one of the following three courses of action at this time:

  • Upgrade your installation of WordPress yourself using one of the two methods stated immediately above.
  • Allow us to run an automated upgrade for you.
  • Choose not to upgrade. If you choose this course of action, please advise us so that we can exclude your website from an automated upgrade, and confirm that you accept the risk of running out-of-date software.

Please note that if your installation of WordPress was not installed through the control panel, then we cannot upgrade it for you. You can confirm whether or not WordPress was installed through the control panel by logging into the web server control panel, and navigating to Install Scripts -> Installed Scripts. If WordPress is listed there you can run the upgrade from there; if it is not listed, then you or your website manager or designer installed WordPress manually, and will need to upgrade it by logging into WordPress.

Any installations of WordPress that have not been upgraded by their owners by 00:01 UTC on Thursday 24 January will be upgraded by NinerNet through the control panel — unless you have asked to be excluded or your installation of WordPress was installed manually — shortly thereafter. To convert this deadline to your time zone please consult the World Time Server.

Thank-you for your attention to this matter. If you have any questions, please contact support.

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Systems at a Glance:


Loc.SystemStatusPing
Server NC023, London, United Kingdom (Relay server), INTERNAL.NC023InternalUp?
Server NC028, Vancouver, Canada (Monitoring server), INTERNAL.NC028InternalUp?
Server NC031, New York, United States of America (Web server), INTERNAL.NC031InternalUp?
Server NC033, Toronto, Canada (Primary nameserver), OPERATIONAL.NC033OperationalUp?
Server NC034, Lusaka, Zambia (Phone server), INTERNAL.NC034InternalUp?
Server NC035, Sydney, Australia (Secondary nameserver), OPERATIONAL.NC035OperationalUp?
Server NC036, Amsterdam, Netherlands (Mail server), SHUT DOWN.NC036Shut downUp?
Server NC040, Toronto, Canada (Web server), INTERNAL.NC040InternalUp?
Server NC041, New York, United States of America (Web server), OPERATIONAL.NC041OperationalUp?
Server NC042, Seattle, United States of America (Status website), OPERATIONAL.NC042OperationalUp?

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