Server and System Status

Mail started flowing again at about 04:00 UTC. We will have some further details as time permits in the next couple of hours.

One apology: I’ve been using the wrong server number in the titles of the last few posts.

We are in the final stages of the migration to server NC036. We expect to have your email back online within the hour after finishing up testing.

After numerous delays — not the least of which is that Microsoft never did actually remove our new mail server’s IP address from their blacklist despite their saying that they had — we are finally going to migrate all email from NC027 to NC036. This will start within the next few minutes.

During the migration you will not have access to either the new or old mail servers, and you will not be able to send email. Incoming email will be held on the sending servers until the new server is live and everything is pointing to it.

As our own email on our primacy domain (niner.net) will also be down during the migration, please email us at support.201806@ninernet.net if you have any urgent queries. Note the similar but different domain.

Thank-you.

We have, unfortunately, decided to postpone this migration yet again. For this we sincerely apologise.

The good news is that both of the issues identified last weekend were resolved. The bad news is that, while this migration will be quicker (once it gets going) with fewer complications than past migrations because of the fact that the new mail server runs newer versions of the same software, doing the migration this way actually introduces it’s own quirks and set of challenges. We really hope to address those over the coming week.

In the meantime, your email is operating as normal.

If you have any questions or concerns, please do let us know. Thank-you again for your patience.