We are once again dealing with a spam problem on NC018 and have shut down the SMTP server. This means that you will not be able to send email for now. We are working on this issue as fast as we can.
We are once again dealing with a spam problem on NC018 and have shut down the SMTP server. This means that you will not be able to send email for now. We are working on this issue as fast as we can.
SMTP (the outgoing mail server) on NC018 was restarted at 18:20 UTC after the spam problem was cleaned up. We apologise again for the inconvenience.
We have temporarily stopped SMTP on server NC018 while we clean up a spam issue. This means that most of our clients will not be able to send email through their own server.
We’re actively working on this issue and will restart SMTP as soon as possible, and post an update here.
We apologise for the inconvenience.
The following four domains that were blocked a couple of weeks ago have been unblocked after liaising with the company involved:
Thanks for your patience while we worked to resolve this issue.
We have taken the unusual step of blocking mail to and from certain domains on our primary mail server that are not (to our knowledge) sources of spam. These domains are:
Please see the full details on the company blog.
Mail sending on server NC018 was re-enabled at 01:11 UTC. We apologise for the disruption.
Please contact support if you have any questions or concerns.
The SMTP server on server NC018 has been stopped while we deal with a spam issue. This means that our clients who send email via mail.niner.net will not be able to send email temporarily. Incoming email will still arrive as usual.
We will post here again when everything is back to normal.
Mail sending on server NC018 was re-enabled at 00:31 UTC. We apologise for the disruption.
Please contact support if you have any questions or concerns.
The SMTP server on server NC018 has been stopped while we deal with a spam issue. This means that our clients who send email via mail.niner.net will not be able to send email temporarily. Incoming email will still arrive as usual.
We will post here again when everything is back to normal.
At approximately 04:24 UTC on 16 November, the data centre where server NC018 is located apparently experienced some issues with their DNS servers. At the moment we’ve only had one report from automated systems of a brief issue with SMTP on the server, but this was quickly cleared. There have been no further reports, and we’ve received no reports from clients related to this issue.
Systems at a Glance:
Loc. | System | Status | Ping |
---|---|---|---|
![]() | NC023 | Internal | Up? |
![]() | NC028 | Internal | Up? |
![]() | NC031 | Internal | Up? |
![]() | NC033 | Operational | Up? |
![]() | NC034 | Internal | Up? |
![]() | NC035 | Operational | Up? |
![]() | NC036 | Operational | Up? |
![]() | NC040 | Internal | Up? |
![]() | NC041 | Operational | Up? |
![]() | NC042 | Operational | Up? |
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