Server and System Status

NC020 memory upgrade complete

23 October 2010 01:45:55 +0000

The memory upgrade of server NC020 was delayed for about half an hour, but was started at 01:29 UTC and completed at 01:31. Thanks for your patience.

Tags: hardware, mail relay, reboot
Categories: Maintenance, NC020, Upgrades
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Non-scheduled brief down time for server NC020

23 October 2010 00:57:38 +0000

Server NC020 will be going offline shortly for a few minutes while the server’s memory is doubled to deal with increased server activity. We’ll post another update when the server is back up.

Tags: hardware, mail relay, reboot
Categories: Maintenance, NC020, Upgrades
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Implemented blocklists on server NC020

3 September 2010 21:29:39 +0000

As part of the ongoing reconfiguration of the relay and secondary mail servers on server NC020, we’ve implemented use of blocklists — the same blocklists that have been in use on server NC018 for several years. As expected, we’re already seeing a pay-off from this, with spam being rejected.

This implementation of the blocklists should not result in clients using the relay server being blocked, even if their IP address appears in the blocklists we’re using. However, if you use the relay server to send email and should you experience any problems trying to do so, please contact NinerNet support immediately.

Tags: email delivery, mail relay
Categories: Maintenance, NC020
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Relay/secondary mail server operating smoothly

2 September 2010 07:34:14 +0000

Based on monitoring over the last three hours or so, the reconfigured relay/secondary mail server on server NC020 is running smoothly. We’ve sent email to the administrative contacts of all clients using this server for these purposes requesting feedback.

As always, if you have any concerns or problems, please contact NinerNet support for assistance. Thanks for your patience as we improve the configuration of this server to better serve you.

Tags: email delivery, mail relay
Categories: Maintenance, NC020
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Relay/secondary mail server on NC020 running with new configuration

2 September 2010 05:30:14 +0000

The relay/secondary mail server on server NC020 is running with a new configuration. We are monitoring it to make sure it’s working. There are some issues that we are addressing right now. Please contact NinerNet support if you have any issues or concerns.

Tags: email delivery, mail relay
Categories: Maintenance, NC020
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Relay server back online

15 July 2010 02:13:28 +0000

The relay server is back online. We have blocked the source of the spam and are continuing our investigation.

Just to be clear, server NC020 has been online at all times. Only the mail server was taken offline. It was taken offline at 01:32 UTC and put back online at 02:08 UTC.

If you have any questions or concerns about this incident, please contact support. Thank-you.

Tags: mail relay
Categories: Email, Incidents, NC020
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Relay server offline

15 July 2010 01:37:41 +0000

Server NC020 (widely known as the the relay server) has been taken offline while we investigate reports of spam being sent through the server. We will post an update within the hour.

Tags: mail relay
Categories: Email, Incidents, NC020
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Relay server configuration change

13 July 2010 08:33:56 +0000

We’ve made some configuration changes to the relay server to make it more secure. If you are using the relay server and there was a chance that these changes might have affected you, you would have been contacted by your service provider through which you have access to the relay server.

If you are trying to use the relay server and find that you are getting “relaying denied” error messages, please contact your service provider to ensure that they have included your IP address in the whitelist.

Tags: mail relay
Categories: Email, NC020
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Server NC020 rebooted

20 June 2010 15:10:59 +0000

Server NC020 was rebooted at 14:34 UTC after it was reconfigured with more RAM.

Tags: hardware, mail relay, reboot
Categories: Maintenance, NC020, Upgrades
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Server NC020 IP address removed from Spamhaus PBL

15 November 2009 08:54:33 +0000

The IP address of server NC020 has been removed from the Spamhaus Policy Block List. All email issues are resolved, and server configurations will return to normal.

If you have any questions concerning this incident, please contact support. We appreciate your patience.

Tags: mail relay, spam
Categories: Incidents, NC018, NC020
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System	Status	Ping
NC023	Internal	Up?
NC028	Internal	Up?
NC031	Internal	Up?
NC033	Operational	Up?
NC034	Internal	Up?
NC035	Operational	Up?
NC036	Operational	Up?
NC040	Internal	Up?
NC041	Operational	Up?
NC042	Operational	Up?